Track Your Order

Track Your Order

Last Updated: 2025/04/22

At airobotsale.com, we prioritize transparency in your order journey. Below you can track your package’s real-time status using the international tracking code provided after purchase.

How to Track Your Order

  1. Locate Your Tracking Code:

    • Check your order confirmation email (sent to Your Email).
    • Visit "Order History" if you have an account.
    • Contact our Support Team if the code is missing.

  2. Track Your Package:

     

Tracking Timeline

Status Description *Typical Timing*
Order Confirmed Payment verified, preparing for dispatch. 1-3 business days
Shipped Tracking code activated; en route to carrier. 1-3 business days
In Transit Package moving through international hubs. 3-10 business days
Customs Clearance Subject to destination country regulations. Varies by region
Out for Delivery Local carrier finalizing delivery. 1-3 business days

 

Typical Timing: Refers to the normal delivery time under normal circumstances, but it may vary depending on the user's location. Refer to the shipping policy .

Need Help?

  • Delays? Contact the carrier directly with your tracking code or reach out to us.
  • Wrong/Missing Code? Verify the code format (e.g., AB123456789HK) and allow 24 hours post-shipping confirmation.
  • Lost Package? File a claim via our Support Portal.

Important Notes

  • Tracking updates may lag by 24-48 hours due to carrier sync delays.
  • Duties/taxes (if applicable) are the customer’s responsibility.
  • For privacy, tracking codes are unique to each order and expire after 90 days.

Policy Compliance

  • Google Merchant Center:
    • Tracking codes are provided for all international orders within 24 hours of shipment.
    • Partner carriers updated in GMC shipping settings.
  • Transparency: No hidden fees; 

Related Links:

 

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at service@airobotsale.com or contact us at ROOM 023 9/F BLK G KWAI SHING INDUSTRIAL BUILDING (STAGE 2) 42-46 TAI LIN PAI RD KWAICHUNG NT HONGKONG. Or whatsapp +852 9508 5123

Visit contact page here